Analysis and Design of a Website-Based Sales Information System for MSMEs Using the ISO/IEC 25010 Standard (Case Study: Nexa Billiard Green Lake City, Cengkareng)
Keywords:
Information System, Website, Prototype, ISO/IEC 25010, MSME.Abstract
Nexa Billiard is an MSME facing significant operational constraints due to conventional transaction recording systems,
the absence of online table reservation facilities, and the lack of a customer relationship management database. These
problems frequently trigger long queues, loss of potential revenue, and managerial difficulties in evaluating business
performance. This research aims to design and implement a website-based sales information system to overcome these
limitations. Software development was conducted using the Prototype model through an iterative engineering approach,
with system architecture modeling depicted using the Unified Modeling Language (UML). The resulting information
system successfully integrates crucial features, including table rental, centralized online reservations, logistics inventory
control, and real-time automated revenue reporting. To ensure product quality and feasibility, the system was
comprehensively evaluated using the ISO/IEC 25010 international testing standard. The test results indicate that this
software has met the feasibility parameters in the aspects of functional suitability, usability, reliability, and performance
efficiency. In conclusion, the implementation of this website-based information system is proven to simplify the complexity
of daily transactions, eliminate physical queues, and provide accurate business intelligence analysis instruments,
significantly increasing the operational efficiency and profitability of Nexa Billiard.
References
Anwar, C., Farizy, S., & Wijayanto, S. (2026). IMPLEMENTASI ISO/IEC 25010 DALAM EVALUASI KUALITAS FUNGSIONAL DAN USABILITY SISTEM INFORMASI KEUANGAN STUDI KASUS PT TEKNOLOGI INFORMATIKA SOLUSINDO. JATI (Jurnal Mahasiswa Teknik Informatika), 10(2), 3034-3042.
Anwar, C., & Hartono, R. (2026). Implementation of Information System and Software Quality Testing in Company Operational Applications Based on ISO/IEC 25010 (Case Study: PT Snapdev Digital Indonesia). Jurnal Teknologi Informatika dan Komputer, 12(1), 307-325.
Anwar, C. (2026). Inovasi Teknologi Sistem Informasi Untuk Kepentingan Operasional Perusahaan Dalam Human Resource Development Dan General Affair dengan Menggunakan Metode Agile Berbasis Website (Studi Kasus: PT Teknologi Informatika Solusindo). RIGGS: Journal of Artificial Intelligence and Digital Business, 5(1), 2902-2912.
Anwar, C., & Kom, S. (2025). TEORI DAN KONSEP MANAJEMEN PERUBAHAN TEKNOLOGI INFORMASI.
Kadir, A. (2014). Pengenalan Sistem Informasi Edisi Revisi. Edisi ke-3. Andi Offset, Yogyakarta.
Nugroho, B. (2019). Analisis dan Perancangan Sistem Informasi Bisnis Terpadu. Elex Media Komputindo, Jakarta.
Pressman, R. S. (2015). Software Engineering: A Practitioner's Approach. McGraw-Hill Education, New York.
Rosa, A. S., & Shalahuddin, M. (2018). Rekayasa Perangkat Lunak Terstruktur dan Berorientasi Objek. Informatika, Bandung.
Susanto, A., Budi, R., & Wibowo, T. (2020). Pengembangan sistem informasi manajemen UMKM berbasis web menggunakan metode prototype. Jurnal Sistem Informasi dan Teknologi, 13(2), 45-55.
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Bayu Aditiya, Rafael Syafiq Al Fahrezi, Chairul Anwar (Author)
This work is licensed under a Creative Commons Attribution 4.0 International License.
Creative Commons Attribution 4.0 International (CC BY 4.0).
This work is licensed under a 