IRVAN ZIDNY, Achmad; MARZUKOH, Nazilah Marzukoh; ANWAR, Chairul. Aplikasi Sistem Pencatatan Pengaduan Masyarakat Berbasis Standar ISO/IEC 29119:2022. Journal of Information Systems and Business Technology, [S. l.], v. 1, n. 4, p. 137–142, 2025. Disponível em: https://journal.jci.co.id/jisbt/article/view/267. Acesso em: 14 jan. 2026.