IRVAN ZIDNY, Achmad; MARZUKOH, Nazilah; ANWAR, Chairul. Public Complaint Recording System Application Based on ISO/IEC 29119:2022 Standard. Journal of Information Systems and Business Technology, [S. l.], v. 1, n. 4, p. 137–142, 2025. Disponível em: https://journal.jci.co.id/jisbt/article/view/267. Acesso em: 28 feb. 2026.