SURYO LAKSONO, Dhimas; ANWAR, Chairul. Analisis Dan Pengujian Test Case  Rancang Bangun Aplikasi Helpdesk Ticketing Berbasis Web Dengan Metode Scrum. Journal of Information Systems and Business Technology, [S. l.], v. 1, n. 3, p. 39–44, 2025. Disponível em: https://journal.jci.co.id/jisbt/article/view/284. Acesso em: 14 jan. 2026.