Journal of Information Systems and Business Technology
Journal title : Journal of Information Systems and Business Technology Initials : JISBT Frequency : 2 issues per Year P-ISSN : XXXX-XXXX E-ISSN : 3109-8886 Editor in Chief : Muhammad Rizky Fadillah, S.Kom., M.Kom. Publisher : PT Jurnal Cendekia Indonesia Akreditasi : - Journal of Information Systems and Business Technology (JISBT) is published by PT Jurnal Cendekia Indonesia as a platform to support academics, researchers, and practitioners in disseminating their research findings in the fields of Information Systems and Business Technology. JISBT is a peer-reviewed journal dedicated to publishing high-quality research articles relevant to current developments in information systems, business technology, technology management, and digital innovation in business. All publications in JISBT are open access, allowing articles to be freely accessible online without subscription fees. JISBT is a national journal with e-ISSN: 3109-8886, and publication fees are applied during the submission and review process. The journal is published six times a year, in the months of June, August, October, December, February and April. To maintain the integrity and quality of manuscripts, JISBT uses Turnitin for plagiarism checks, Mendeley for reference management, and is supported by Crossref (DOI) for the identification and indexing of scholarly works.
Creative Commons Attribution 4.0 International (CC BY 4.0).
Design of a Mobile Library Visit Request Information System Using a Website-Based Agile Method (Case Study: South Tangerang City Library and Archives Service)
Information systems are crucial for decision-making by providing accurate, timely, and relevant information. The purpose of this research is to create and develop an integrated and efficient website-based mobile library visit request application. Users can easily request a mobile library visit simply by filling in the required data. The system was designed using the Agile Development Method, an iterative and adaptive software development methodology. This system aims to improve service quality, request management efficiency, and information transparency. The web-based mobile library visit request information system allows all involved parties to play an active and integrated role. The process involves applicants submitting a visit request through the system, the administrator verifies the request data and schedules the visit, and the mobile library staff updates the visit status. The library service can monitor the entire request and visit process in real time through the system's tracking feature. The results of this research and development demonstrate that the mobile library visit request system can replace manual processes, manage request data, schedule visits, and generate reports in a more structured and integrated manner. It is expected to be more optimal and transparent. However, the mobile library visit request system needs to be continuously developed to be more user-friendly and tailored to user needs
Copyright (c) 2026 Juju Jumaenah, Abdurrahman Harits (Author) https://creativecommons.org/licenses/by/4.0
Designing a Web-Based Recruitment Management System Using the Scrum Method (Case Study: PT Teknologi Informatika Solusindo)
PT Teknologi Informatika Solusindo still faces challenges in its recruitment management process, relying on methods such as face-to-face psychological tests (offline) and manual CV screening. This results in inefficiencies in managing applicant data and a time-consuming selection process. This study aims to develop a web-based recruitment management system that enhances the efficiency and effectiveness of the selection process, including CV screening and online psychological tests, enabling candidates to take the tests anytime and anywhere. The research method used includes interviews, literature study, questionnaires, and documentation. The system is developed using the Scrum methodology, which consists of several phases: Product Backlog, Sprint Planning, Sprint (Development), Sprint Review, and Sprint Retrospective. The outcome of this research is the Recruitment Management System (RMS) application, which accelerates decision-making in candidate acceptance and simplifies applicant data management. Recommendations include adding data analysis and automatic reporting features, providing training for the recruitment team, and conducting regular evaluations to ensure the system remains relevant and effective.
Copyright (c) 2026 Suryana Saputra, Chairul Anwar (Author) https://creativecommons.org/licenses/by/4.0
Design of a Website-Based Calibration Service Information System Using Agile Methods (Case Study: Environmental Control Facility Center)
The Environmental Control Facility Center (PUSARPEDAL) service is a national reference laboratory that provides calibration services for environmental equipment. However, the process of administration and data management of calibration services that are still carried out manually or using Microsoft Excel causes a lack of efficiency, potential recording errors, service delays, and limitations in data integration between parts. This research aims to design and develop a website-based service information system and calibration services using the Agile method to improve effectiveness, accuracy, data security, and service quality. The research methods used include observation, interviews with service staff, and literature studies to identify system needs. System development is carried out iteratively using the Agile approach through the stages of planning, design, development, testing, deployment, and review. The system design is modeled using Unified Modeling Language (UML) and Entity Relationship Diagram (ERD), while the system testing is carried out using the Black Box Testing method to ensure the suitability of functionality to user needs. The results of the study showed that the developed information system was successfully implemented with a functional success rate of 100% based on testing. The system is able to integrate service processes ranging from application submission, customer data and tool management, calibration status tracking, to digital certificate issuance. The implementation of this system has been proven to improve administrative efficiency, data management accuracy, service transparency, and ease of access to information for users. with high ticket volumes, with suggestions for further development such as AI integration for ticket prioritization.
Copyright (c) 2026 Alif Hakim Alanuari, Abdurrahman Harits (Author) https://creativecommons.org/licenses/by/4.0
Designing a Web-Based Restaurant Management System Using Agile Methods (Case Study: Nasi Goreng 351)
This research aims to design and develop a web-based restaurant management system at kedai Nasi Goreng 351 using the Agile method. The problems faced are the recording of sales transactions that are still carried out manually and the lack of integration of sales data between branches, making it difficult to monitor, report, and make decisions difficult. The Agile method is applied because it is able to support the development of the system iteratively, flexibly, and adaptively to changing user needs through a short sprint cycle. The system is designed to record sales transactions in a computerized manner and integrate data from four branches into one centralized system. The re sults of the study show that this web-based sales information system is able to improve the accuracy of transaction recording, speed up the recapitulation process, and reduce errors that often occur in manual recording. Data integration between branches allows business owners to monitor turnover and sales performance in real-time. In addition, the developed system improves transparency and control of sales, as well as provides accurate and timely information as the basis for managerial decision-making. Thus, this system is effective in supporting the management of multi-branch restaurant businesses in a more efficient and integrated manner.
Copyright (c) 2026 Muhamad Irza Fawaz Faruq Arrasyad, Chairul Anwar (Author) https://creativecommons.org/licenses/by/4.0
Design of a Population Management Information System Using the Agile Method Based on a Website at the Batok Village Office, Tenjo District
The Batok Village Office in Tenjo District currently manages population data using a simple spreadsheet application, Microsoft Excel. The use of this manual system for data management creates various problems, including time-consuming data retrieval processes, the risk of errors in recording, duplicate data, and the potential for file loss. This study aims to replace the Microsoft Excel-based population data management system with a more efficient and integrated website-based system, design a population management information system that facilitates easy and accurate data recording, storage, retrieval, and reporting, implement a system with better data security to reduce the risk of data loss, and provide functional features such as automatic validation, fast search, and data backup to support the performance of village officials. The system development method used is the Agile method, which emphasizes iterative and incremental development processes and involves regular user feedback. The system was built using PHP and MySQL. Testing was conducted using the Black Box Testing method to ensure each function runs according to specifications. The results of the study indicate that the system is able to improve data management efficiency, minimize errors, speed up administrative services, and increase user satisfaction. Thus, this system can be an effective digital solution to improve the quality of public services at the village level.
Copyright (c) 2026 Rahmy Roswina, Abdurrahman Harits (Author) https://creativecommons.org/licenses/by/4.0
Digital Archive Information System for Cogreg Health Center Using the RAD Method
This research addresses the challenges faced by Puskesmas Cogreg in managing physical archives, including difficulty in accessing and searching for documents, risk of data loss, and inefficient archival processes. The aim of this study is to develop a digital archive system that will streamline the management of personnel data, incoming and outgoing letters, and other documents at Puskesmas Cogreg. The system uses the RAD (Rapid Application Development) methodology to create a web-based application that improves efficiency, enhances data security, and reduces the risk of document damage. The study utilizes methods such as literature review, observation, interviews, and documentation for data collection. The system was designed iteratively, with a focus on user feedback to ensure it meets the needs of Puskesmas Cogreg staff. The results show that the digital archive system successfully reduces the time and effort needed to manage documents, enhances data security, and improves operational efficiency. The conclusion highlights that the digital archive system is a practical solution to the archival challenges at Puskesmas Cogreg, and it is recommended for implementation to improve administrative processes.
Copyright (c) 2026 Ningrum, Ghema Nusa Persada (Author) https://creativecommons.org/licenses/by/4.0
Design of a Website-Based Motor Vehicle (Two-Wheeled) Service Receipt Information System Using the Agile Method (Case Study: Rijaya Motor)
Along with the development of information technology, the systems used for operational management in various fields are also experiencing innovation. One of them is the service receipt system in motorbike repair shops, which generally uses manual and inefficient methods. This research aims to design and develop a website-based motor vehicle service receipt information system at Rijaya Motor, using the Agile method to provide solutions to existing operational problems. The process of managing customer data, queues and service processes, which was previously done manually, can now be processed more quickly, structured and with minimal errors with a website-based system. The system developed is equipped with features such as managing service orders, recording goods data, managing customer and vehicle data, and automatically creating invoices. Implementation of this system is able to reduce recording errors, speed up the service process, and increase the transparency of information received by customers. The research results prove that the website-based motor vehicle (two-wheeled) vehicle service receipt information system has been able to increase the efficiency of data management, speed up queues and service. With this system, customers can see estimated service times and increase transparency between the repair shop and customers. By implementing this website-based information system, Rijaya Motor is able to face increasingly fierce competition in the automotive services industry, with a significant increase in competitiveness.
Copyright (c) 2026 Muhamad Zaenal, Chairul Anwar (Author) https://creativecommons.org/licenses/by/4.0
Designing a Web-Based Clothing Production Inventory Information System Using the Agile Method (Case Study: Lie Konveksi)
In this study, various problems that occur in the convection lie are, The current obstacles are that recording is still done manually using note paper/books. Then for outgoing stock there is no accurate report on every e-commerce purchase or outside e-commerce. In addition, the current stock is uncertain in number so it is often recalculated to ensure the amount of stock available. Then there is no stocktaking for stock monitoring, there is no data for returned or refunded items, and there is no report for outgoing stock reports. Items that are in demand are often out of stock because there is no stock monitoring. The purpose of the study is to improve the efficiency of the stock recording process by designing a system that can reduce discrepancies, in addition to minimizing errors in recording stock data that often occurs due to human error factors, then to consider production on products that are in high demand and those that are less in demand. The method used is Agile Development as a reference for creating a system in this study, with the addition of several tools such as MySql as database storage and so on, here the author also uses UML (Unified Modeling Language) as documentation in creating this application and ERD (Entity Relationship Diagram) as a structure. The expected result is that this application can function properly as it should in the convection lie, with this inventory application it can facilitate employees in managing product stock, help in terms of work time efficiency, reduce human error, and support the right decision making in product management.
Copyright (c) 2026 Melinda, Chairul Anwar (Author) https://creativecommons.org/licenses/by/4.0
Design of a Website-Based Coffee Production Management Information System Using the Agile Method (Case Study: PT. Sumber Kofi Lestari)
The rapid development of information technology has driven significant changes in production management, including in the coffee industry. PT. Sumber Kofi Lestari still faces challenges in production management that rely on manual methods, such as order recording and production data management using Microsoft Excel, which leads to recording errors and delays in data updates. To address this, a web site-based information system was developed using an Agile approach that allows for gradual and flexible development as needed. With this web -based system, PT. Sumber Kofi Lestari can monitor production progress in real-time, improve operational efficiency, and reduce errors in data recording. The system implementation is equipped with key features such as order creation, production management, and invoice generation that can be accessed by the sales team, admin, and production admin. The system implementation shows increased efficiency, reduced data errors, and ease in monitoring production, thereby increasing productivity and service quality.
Copyright (c) 2026 Alfiyah Zahrah, Abdurrahman Harits (Author) https://creativecommons.org/licenses/by/4.0
Analysis of Consumer Interests and Needs for the Mobile-Based Pet Shop Marketplace Development Plan
The development of mobile technology has influenced consumer behavior, including the fulfillment of pet-related products and services. However, the utilization of digital platforms by petshop businesses remains limited and has not been fully integrated into a dedicated system. This study aims to analyze consumer interests and needs as a basis for designing a mobile-based petshop marketplace. A mixed-method approach with a descriptive design was employed in this research. Quantitative data were collected through questionnaires distributed to 30 pet owners, while qualitative data were obtained through interviews with petshop business owners. Data analysis was conducted using descriptive analysis as well as validity and reliability testing of the research instruments. The results indicate that consumers show a high level of interest in using a mobile-based petshop marketplace. The main consumer needs include ease of application access, comprehensive product catalogs, clear product and pricing information, secure payment systems, and a user-friendly interface. This study is expected to provide a reference for designing a mobile-based petshop marketplace that aligns with the needs of both users and petshop businesses.
Copyright (c) 2025 Leksa Revalina Habeahan, Naysilla Kamilatun Nuha, Ekrina Wati Zagoto, Samso Supriyatna (Penulis) https://creativecommons.org/licenses/by/4.0
Website-Based Attendance Information System and Daily Activity Recording for Internship Students
The manual system for recording internship attendance and daily activities often leads to several issues, including data inaccuracies, inconsistent entries, and delays in reporting. These problems not only affect students but also make it difficult for supervisors to monitor and evaluate their performance effectively. To address these challenges, a web-based information system was developed to streamline the process of tracking student attendance and documenting daily internship activities in a more efficient, structured, and integrated manner. The system was developed using the Waterfall model, which consists of several phases: requirements analysis, system design, program implementation, functional testing, and system maintenance. It utilizes the PHP programming language, features a Bootstrap-based user interface, and employs MySQL as the database management system, all running on the XAMPP platform. Key features of the system include multi-user login access (for students, supervisors, and admins), daily attendance logging, student activity reporting, and automatic generation of weekly and monthly summaries in downloadable document format. Testing was conducted using the Black Box method, and the results confirmed that all system functionalities operate as intended and align with user expectations. This system is expected to serve as a digital solution for managing internship administration more effectively and fostering student discipline and accountability throughout the internship period.
Copyright (c) 2025 https://creativecommons.org/licenses/by/4.0
Visualizing Grab Data in the DKI Jakarta Area Using the Tableau Application
DKI Jakarta, as a center of economic and social activity, has a very high level of community mobility, resulting in various transportation problems, especially traffic congestion. Application-based transportation services such as Grab generate large amounts of travel data that can be used to understand community mobility patterns. This study aims to visualize Grab service data in DKI Jakarta using Tableau to obtain information on activity trends, income, and the most used services in the 2021–2024 period. This study uses a quantitative method with a descriptive analysis approach. Data were collected in the form of a CSV dataset which was then processed through business intelligence stages, including data processing, storage in a database, and visualization in the form of graphs and interactive dashboards using Tableau. The results show that GrabBike, GrabFood, and GrabCar are the most frequently used services, with GrabBike having the highest number of activities and revenues, reaching approximately 7,200 billion rupiah per year. Data visualization in the form of a dashboard is able to present information in a structured, clearer, and easier to understand manner, so that it can be a basis for supporting decision-making for relevant parties in urban transportation management in DKI Jakarta.
Copyright (c) 2025 Muhammad Aryandito Zaidan, Muhammad Ihsan Ashari (Penulis) https://creativecommons.org/licenses/by/4.0
Quantum Computer Networks and the Application of Quantum Key Distribution to Banking Data Security
The development of quantum computing has a significant impact on cybersecurity, particularly in the banking sector, which relies heavily on data confidentiality and integrity. Classical cryptographic algorithms are at risk of becoming vulnerable due to the ability of quantum computers to break encryption systems using algorithms such as Shor's, raising the need for new security technologies based on quantum mechanical principles. This study analyzes the concept of quantum computer networks, identifies implementation challenges, and examines case studies of Quantum Key Distribution (QKD) applications in banking data security systems. The research method used is a descriptive approach through literature analysis and case studies of QKD applications in global financial networks. The results show that QKD can improve the security of encryption key exchanges through an eavesdropping detection mechanism that relies on changes in the state of photons, thus enabling communications that are theoretically impossible to intercept without detection. Case studies of the SwissQuantum Network and financial networks in China demonstrate that the implementation of QKD has successfully improved the security of data communications between bank branches and data centers. However, this study also identified several key challenges, such as high infrastructure costs, limited transmission distances, and the complexity of integration with existing cryptographic systems and conventional networks. Furthermore, human resource readiness, regulatory support, and long-term investment are key factors in the successful implementation of this technology. This study concludes that QKD is a promising security solution for the banking sector in facing future quantum computing threats, although its adoption requires strategic planning, technological readiness, and comprehensive policies.
Copyright (c) 2025 Fadhil Adiyatma Putra, Bayu Isma Setiaji, Ahmad Nur Syafri (Penulis) https://creativecommons.org/licenses/by/4.0
User Interface (UI/UX) Design for Fun Run Application Using Design Thinking Method
Digital technology advancement has spurred sports applications promoting healthy lifestyles, with fun run events gaining popularity as community-based activities. However, participant registration and information management remain challenging due to inadequate digital integration. This research designs the FunRun application's UI/UX using Design Thinking's user-centered methodology through five stages: Empathize, Define, Ideate, Prototype, and Test. Data collection involved interviews and observations with prospective participants and organizers to identify user needs and pain points. The outcome is an interactive Figma prototype featuring five core screens: home, registration, history, track and digital certificate. Usability testing via System Usability Scale (SUS) with 15 respondents achieved an average score of 87 ("Excellent" category), demonstrating Design Thinking's effectiveness in creating intuitive, efficient interfaces. FunRun improved registration efficiency by 50% and reduced data input errors by 73%. These findings validate user-centered design's impact on sports applications, serving as a reference for future digital solutions prioritizing user experience.
Copyright (c) 2025 Siti Iswanti, Khofifah Indah Muthi’ah Sari, Adelia Oktaviani (Penulis) https://creativecommons.org/licenses/by/4.0
Strategies to Improve the Performance of Cloud Computing-Based Computer Networks
The growth of cloud computing has changed how computer networks are managed in modern environments. Through cloud-based systems, organizations can utilize flexible computing resources without maintaining their own physical infrastructure. However, cloud network implementations still face performance-related challenges, including latency, bandwidth instability, and inefficient use of network resources. This study analyzes several cloud computing strategies to improve the performance of cloud-based computer networks using a literature review approach. Based on the analysis of relevant scientific publications, the findings show that strategies such as network architecture optimization, load balancing, dynamic resource management, Quality of Service (QoS) implementation, and continuous network monitoring can effectively enhance network performance. These approaches help reduce latency, improve network stability, and optimize resource utilization in cloud environments.
Copyright (c) 2025 Sri Rizki Umanti, Ibrahim Musyaffa Rizqie, Muhammad Rafly Setiawan (Penulis) https://creativecommons.org/licenses/by/4.0
Functional Testing of QR Code-Based School Attendance System Using ISO/IEC 29119 Standard
Particularly for activities like taking attendance, the use of information technology in education is becoming more and more prevalent. Conventional methods of monitoring attendance are regarded as inefficient because of the large amount of time they take and their vulnerability to mistakes. A QR Code-based attendance system has, therefore, been chosen to increase both efficiency and accuracy. This system needs to be tested before it is fully deployed to ensure that it satisfies user requirements and that all of its features operate as expected. In accordance with the ISO/IEC 29119 standards, this study aims to test the software of a QR Code-Based School Attendance System. The methodology employed is functional testing utilizing the black box testing technique. As per ISO/IEC 29119 standards, the testing phases include planning, creating test cases, running tests, and reporting results. The testing prioritizes the system's essential functions, including attendance report administration, QR code creation, QR code scanning, and user login. The results demonstrate that the majority of the system's features perform as planned and adhere to the acceptance standards set. In light of these findings, the QR Code–Based Attendance System is considered adequate for supporting attendance management in educational institutions.
Copyright (c) 2025 Gilang Herdiansyah, Alfarisi Gymnastiar, Chairul Anwar (Penulis) https://creativecommons.org/licenses/by/4.0
Implementation of ISO 29119 Standard Black Box Testing in Library Applications from Github Repository
The utilization of open-source software from public repositories like GitHub is increasingly prevalent in institutional system development. However, this software is often adopted without adequate quality validation processes, posing risks of functional failure in production environments. This study aims to verify the quality of a web-based "Library Information System" sourced from GitHub by implementing the international standard ISO/IEC/IEEE 29119. The methodology employed is Black Box Testing, adhering to the ISO 29119-2 dynamic test process model and ISO 29119-3 documentation structure. Testing focused on three crucial modules: library data management, user authentication, and circulation. The results indicate that out of 30 designed test cases, the system achieved a pass rate of 87%. Four major incidents were identified, including a logic flaw in book stock validation that allowed negative transactions. The implementation of the ISO 29119 standard proved effective in providing structured documentation and enhancing defect traceability.
Copyright (c) 2025 Sabilal Muhtadin, Shadam Jodian Saputra, Chairul Anwar (Penulis) https://creativecommons.org/licenses/by/4.0
Utilization of Customer Data for Health Risk Assessment Based on Medical History Using Qualitative Methods
Health risk assessment is a crucial stage in the selection process of health insurance applicants. The development of information systems has enabled insurance companies to manage medical history data more quickly, systematically, and accurately compared to manual methods. This study aims to describe the processes of collecting, inputting, processing, and utilizing medical history data in assessing the health risks of prospective policyholders. The research employed a descriptive qualitative approach through in-depth interviews with a certified insurance agent holding AAJI/AASI certification. The results indicate that the use of information systems accelerates the underwriting process, improves agents’ work efficiency, and supports decision-making in health risk assessment. However, technical issues such as application disruptions and potential data input errors were still identified during implementation. Overall, information systems contribute positively to the quality and effectiveness of health risk assessment processes in insurance companies.
Copyright (c) 2025 Harsini Susanti, Divatul Fazhira, Zahrah Zhafirah Nasution, Samso Supriyatna (Penulis) https://creativecommons.org/licenses/by/4.0
Functionality Testing of Web-Based School Administration System (Web-App School Administration) Using Blackbox Testing Method Using ISO/IEC 29119 Standard
Manual management of school administration data involving physical documents or spreadsheets often leads to data inconsistency, potential duplication, and operational inefficiency. The Web-App School Administration System was developed as a web-based solution for managing digital and summarized Student, Teacher, and Subject Data. This study aims to test the system's core functionality. The testing scope includes the authentication module (Login) and CRUD (Create, Read, Update, Delete) operations on master data. The testing method used is Blackbox Testing utilizing Equivalence Partitioning (EP) and Boundary Value Analysis (BVA) techniques. Testing and reporting procedures are implemented in accordance with the principles of the ISO/IEC/IEEE 29119 standard. The test results indicate that the Web-App School Administration System functions according to the specified functional specifications, provides a high level of operational feasibility, and is an effective alternative to replacing conventional school administration procedures.
Copyright (c) 2025 Rivalno Putra Mulya, Muhammad Adib Iktimal, Chairul Anwar (Penulis) https://creativecommons.org/licenses/by/4.0
Development of an RFID-Based Student Attendance System Using Student ID Cards at Pamulang University
This study aims to develop and evaluate the effectiveness of a student attendance system based on Radio Frequency Identification (RFID) using Student Identity Cards (KTM) as an alternative to the manual attendance method commonly used at the Faculty of Informatics Engineering, University of Pamulang. The manual attendance process has several limitations, including slow processing time, potential fraud, data entry errors, and lack of integration with academic systems. This research employs a quantitative approach with a field experiment method involving 60 students and 3 lecturers as respondents. The developed RFID attendance system was tested based on speed, accuracy, and user perception. The results indicate that the RFID system significantly accelerates the attendance process from 20–25 seconds to only 2–3 seconds per student. The system also achieves an accuracy rate of 98.5%, effectively minimizing recording errors and eliminating attendance fraud.
Copyright (c) 2025 Nazwa Nur Farida, Amelia Sari, Zahrani Putri Solehah (Penulis) https://creativecommons.org/licenses/by/4.0
Analysis and Testing of Test Cases for Designing a Web-Based Helpdesk Ticketing Application Using the Scrum Method
Managing customer complaints and service requests often encounters obstacles in manual systems, such as delayed response times, lost ticket data, and the absence of status tracking. This research aims to design and develop a web-based helpdesk ticketing application to automate ticket management processes more efficiently.The development method adopts the waterfall approach, encompassing requirements analysis, system design (including UML diagrams such as use case, class, sequence, and activity), implementation using the PHP framework, MySQL database, and Bootstrap for responsive interfaces. The application supports key features like ticket creation by users, ticket assignment to agents, real-time status tracking, email notifications, and analytical reports.Testing results indicate the application operates optimally with a 95% success rate on functional and non-functional tests, and an average response time under 2 seconds. The application successfully enhances helpdesk management efficiency by up to 40% based on simulated data. In conclusion, this system is feasible for implementation in organizations with high ticket volumes, with suggestions for further development such as AI integration for ticket prioritization.
Copyright (c) 2025 Dhimas Suryo Laksono, Chairul Anwar (Penulis) https://creativecommons.org/licenses/by/4.0
Testing and Validation of Web-Based Cashier Systems Using ISO/IEC 29119 Testing Standards
The adoption of web-based cashier systems has become a common choice among small and medium-sized enterprises due to their ability to streamline transaction processes and simplify sales data management. Nevertheless, ensuring the quality of such software requires a structured testing and validation approach. This study focuses on applying the ISO/IEC 29119 international standard as a framework for testing a web-based cashier system. The research stages include test planning, test case design, test execution, and result evaluation in accordance with the standard. Findings indicate that the system meets functional, reliability, and usability requirements aligned with operational needs. Validation was conducted by comparing test outcomes with system specifications and business requirements, leading to the conclusion that the tested web-based cashier system is suitable for implementation. The application of ISO/IEC 29119 provides a systematic and consistent methodology for software testing, thereby enhancing confidence in the quality of the developed system.
Copyright (c) 2025 Florida Virginia Luan, Leli Fatmasari, Chairul Anwar (Author) https://creativecommons.org/licenses/by/4.0
Gramedia Website Quality Analysis on User Satisfaction Using the WebQual 4.0 Method
This study aims to analyze the quality of the Gramedia website and its impact on user satisfaction using the WebQual 4.0l method. The research method employed is descriptive quantitative, with data collected through digital questionnaires distributed to 14 active users. The research instrument was measured based on three main WebQual 4.0 dimensions: usability, information quality, and service interaction quality. The results indicate that the Gramedia website maintains high-quality standards, with the accessibility (usability) dimension achieving the highest score (64.4%). Furthermore, 85.7% of respondents expressed satisfaction with the service interaction, and 78.6% regularly engage in shopping transactions. However, the aspect of information accuracy requires slight optimization regarding real-time stock data synchronization. Overall, the quality of the Gramedia website has successfully met user expectations and functions effectively as a digital literacy solution.
Copyright (c) 2025 Adhitia Bagas Pratama, Almy Rizki Akbar, Rafael Syafiq (Author) https://creativecommons.org/licenses/by/4.0
Penerapan ISO/IEC 29119-3 dalam Analisis dan Pengujian Sistem Informasi Perpustakaan Berbasis CodeIgniter 3 (Studi Kasus: Perpus Goldsop)
Software testing is a crucial stage in the development of information systems, as it serves to ensure system quality, reliability, and conformity with user requirements. Information systems that are implemented without standardized testing procedures are prone to functional defects, operational disruptions, and a decline in user trust. Therefore, Software testing must be conducted in a systematic, structured, and well-documented manner. This study aims to evaluate the quality of the Goldsop Library Information System by applying the international standard ISO/IEC 29119. This standard is used as a guideline for test documentation development, test execution, as well as the recording and analysis of findings identified during the testing process. The testing process is carried out by designing Test cases that represent the core system functionalities and executing them to assess the conformity between expected outcomes and actual system behavior. Any Failures identified during testing are recorded as Bugs and classified according to their level of Severity. The results of the testing indicate that not all system functions operate as expected. Several findings with major Severity levels were identified, particularly affecting core system functionalities related to data validation and information delivery to users. In addition, this study also includes accessibility and scalability testing to assess the system’s readiness for broader usage conditions. Based on the testing results, the system still requires improvements and refinements before it can be recommended for optimal implementation.
Copyright (c) 2025 Atik Maemunah, Syifa Al-Bawazir, Chairul Anwar (Penulis) https://creativecommons.org/licenses/by/4.0
Functional Quality Evaluation of Alfamart POS Application from GitHub Repository Using ISO/IEC 29119 Testing Standard
The utilization of open-source software from public repositories often lacks standardized quality assurance and testing documentation, posing potential functional failure risks during operational deployment. This study aims to evaluate the functional quality and technical feasibility of the "POS Alfa" application sourced from the depthgilang GitHub repository, strictly adhering to the ISO/IEC 29119 international standard. Employing a Black Box Testing approach, the research methodology commenced with acquiring the source code to a local server, formulating a Test Plan, and designing test scenarios using Equivalence Partitioning and Boundary Value Analysis techniques to validate the system's business logic. The execution of 25 Test Cases revealed that while the basic system architecture functioned correctly, critical defects were identified within the input validation and user session management modules, which posed risks to data integrity. Following defect remediation simulation and re-testing, the success rate of the test scenarios improved significantly, leading to the conclusion that ISO/IEC 29119-based quality audits are essential for ensuring the stability of third-party source code before it is declared production-ready.
Copyright (c) 2025 Muhammad Ishomi Dhiwa, Sahala Yudha, Chairul Anwar (Author) https://creativecommons.org/licenses/by/4.0
Software Testing Analysis on Web-Based Warehouse Inventory System Using ISO/IEC 29119 Standard
This study aims to analyze the software testing results of a web-based Inventory Gudang system using the ISO/IEC 29119 standard. The system tested is an open-source inventory management application utilized to support stock management processes, including master data management, transaction handling, user authentication, and reporting features. The testing process was conducted by applying structured testing activities based on the ISO/IEC 29119 framework, covering test planning, test execution, documentation of test scenarios, and analysis of testing results. The evaluation focused on identifying functional errors, determining their root causes, and assessing their impact on overall system functionality. The testing results indicate that while several core functionalities operate as expected, critical issues were identified in system integration, authentication mechanisms, and routing configurations, which significantly affect system usability and reliability. Based on the analysis, the system is currently not suitable for release without corrective actions. This study provides recommendations for system improvement and emphasizes the importance of applying standardized software testing practices to ensure system quality and operational readiness.
Copyright (c) 2025 Ananda Ivana Anggraini, Dian Rifan Abdulah, Kukuh Wijarnako, Chairul Anwar (Penulis) https://creativecommons.org/licenses/by/4.0
Quality Assurance of Web-Based Point of Sale Information Systems Using ISO/IEC 29119 Standard
Software Quality Assurance (SQA) plays a pivotal role in maintaining the operational stability and data integrity of business-critical applications, particularly Point of Sale (POS) Information Systems where transaction accuracy is paramount. This study aims to rigorously evaluate the functional quality and security posture of an open-source, web-based POS application acquired from a public GitHub repository. The testing methodology was systematically executed using a Black-Box Testing approach, strictly adhering to the ISO/IEC 29119 process framework to ensure a standardized testing lifecycle. The quality evaluation was grounded in the ISO/IEC 25010 standard, with a specific focus on the Functionality and Reliability characteristics. The testing process involved the design and execution of 25 comprehensive Test Cases covering various user scenarios, resulting in the documentation of 6 distinct Bug Reports. Although the fundamental workflows function as intended, the assessment revealed significant defects, comprising 1 Critical Bug and 5 Major Bugs. The most severe Critical Bug involves the system's failure to automatically deduct inventory stock following a successful transaction, a flaw that directly compromises data integrity and inventory accuracy. Additionally, critical security vulnerabilities, specifically SQL Injection, were detected within the authentication module, posing severe risks of unauthorized access. Consequently, the POS application is classified as "Needs Improvement." Immediate corrective actions targeting core business logic and rigorous input validation are required to ensure the system meets operational quality standards before deployment.
Copyright (c) 2025 Jodi Caesar, Wasis Wijanarko, Chairul Anwar (Author) https://creativecommons.org/licenses/by/4.0
Software Quality Analysis of School Library Information Systems Using the Black Box Testing Method Based on the ISO/IEC 29119 Standard
The implementation of information technology in school libraries aims to enhance the efficiency of member data management and book circulation. However, vulnerabilities in system logic often lead to fatal inventory data inaccuracies. This study aims to validate the functionality of a web-based library application by applying the Black Box Testing method. The testing stages are structured according to the ISO/IEC 29119 international standard, covering planning, design, and test execution. Test case design techniques utilize Equivalence Partitioning and Boundary Value Analysis to test input validation limits and business logic. Testing was conducted on 27 test cases covering authentication modules, master data management (students and books), and loan transactions. The results showed that out of a total of 27 test cases, 21 cases were declared successful (Pass) and 6 cases failed (Fail). Bug findings included critical categories where the system allowed borrowing on zero stock causing negative values, return date logic errors, and the absence of validation on student data input forms. In conclusion, while the basic features of the application are operational, significant improvements in back-end validation and stock algorithm logic are required before the system is released to the production environment to ensure data integrity.
Copyright (c) 2025 Kamila Salma Sofyan, Sheni Febriyanti, Chairul Anwar (Author) https://creativecommons.org/licenses/by/4.0
Analysis of the Effectiveness of a Fingerprint-Based Attendance Information System in Improving Work Discipline
Using information systems in companies is becoming more important to help with managing daily operations and keeping employees disciplined. One common technology used is the fingerprint-based attendance system, which is believed to reduce fake attendance and help employees be on time. This study looks at how effective the fingerprint attendance system is in helping with work discipline. The study used a quantitative approach, collecting data through observation, surveys, and documents. The people involved were employees who used the fingerprint system every day. The results show that the system helps make attendance more accurate, improves punctuality, and ensures employees follow their scheduled working hours. It also helps managers track attendance more easily and gives them reliable data for making decisions. However, some problems were found, mainly due to technical issues and reliance on good infrastructure. Overall, the fingerprint-based attendance system is effective in improving work discipline, but it needs ongoing checks and improvements to keep working well.
Copyright (c) 2025 Adam Malik Saputra, Remo Teguh Yudianto, Zibran Briliantama (Penulis) https://creativecommons.org/licenses/by/4.0
Functional Quality Evaluation of Web-Based Restaurant Point of Sales (POS) Application (Open Source) Using ISO/IEC 29119 Testing Standard
The utilization of open-source software from public repositories like GitHub serves as an efficient solution for the digitalization of culinary MSMEs. However, the lack of formal testing documentation in open-source projects often raises concerns regarding system stability, logic accuracy, and data security. This study aims to conduct a comprehensive audit and functional quality evaluation of a web-based Restaurant Point of Sales (POS) application (built with Native PHP and MySQL) sourced from a GitHub repository. This research does not focus on system development but rather on verifying system feasibility using the international standard ISO/IEC 29119-3. The applied method is Black Box Testing to validate system output against user input. Equivalence Partitioning and Boundary Value Analysis techniques were employed to design 27 test cases covering interface validation, transaction arithmetic accuracy, and database data integrity (ACID). The test execution results indicated that the application successfully handled all test scenarios with a "Pass" status (100% success rate). No bugs or software defects (Zero Defect) were found in critical functions. This study concludes that the open-source POS application possesses high logic stability, is free from critical functional errors, and is declared feasible for implementation in a real production environment.
Copyright (c) 2025 Muhamad Raehan, Alanjono Astian Jondy, Chairul Anwar (Penulis) https://creativecommons.org/licenses/by/4.0