Journal of Information Systems and Business Technology
Journal title : Journal of Information Systems and Business Technology Initials : JISBT Frequency : 2 issues per Year P-ISSN : XXXX-XXXX E-ISSN : 3109-8886 Editor in Chief : Muhammad Rizky Fadillah, S.Kom., M.Kom. Publisher : PT Jurnal Cendekia Indonesia Akreditasi : - Journal of Information Systems and Business Technology (JISBT) is published by PT Jurnal Cendekia Indonesia as a platform to support academics, researchers, and practitioners in disseminating their research findings in the fields of Information Systems and Business Technology. JISBT is a peer-reviewed journal dedicated to publishing high-quality research articles relevant to current developments in information systems, business technology, technology management, and digital innovation in business. All publications in JISBT are open access, allowing articles to be freely accessible online without subscription fees. JISBT is a national journal with e-ISSN: 3109-8886, and publication fees are applied during the submission and review process. The journal is published six times a year, in the months of June, August, October, December, February and April. To maintain the integrity and quality of manuscripts, JISBT uses Turnitin for plagiarism checks, Mendeley for reference management, and is supported by Crossref (DOI) for the identification and indexing of scholarly works.
Creative Commons Attribution 4.0 International (CC BY 4.0).
Analysis of Consumer Interests and Needs for the Mobile-Based Pet Shop Marketplace Development Plan
The development of mobile technology has influenced consumer behavior, including the fulfillment of pet-related products and services. However, the utilization of digital platforms by petshop businesses remains limited and has not been fully integrated into a dedicated system. This study aims to analyze consumer interests and needs as a basis for designing a mobile-based petshop marketplace. A mixed-method approach with a descriptive design was employed in this research. Quantitative data were collected through questionnaires distributed to 30 pet owners, while qualitative data were obtained through interviews with petshop business owners. Data analysis was conducted using descriptive analysis as well as validity and reliability testing of the research instruments. The results indicate that consumers show a high level of interest in using a mobile-based petshop marketplace. The main consumer needs include ease of application access, comprehensive product catalogs, clear product and pricing information, secure payment systems, and a user-friendly interface. This study is expected to provide a reference for designing a mobile-based petshop marketplace that aligns with the needs of both users and petshop businesses.
Copyright (c) 2025 Leksa Revalina Habeahan, Naysilla Kamilatun Nuha, Ekrina Wati Zagoto, Samso Supriyatna (Penulis) https://creativecommons.org/licenses/by/4.0
Website-Based Attendance Information System and Daily Activity Recording for Internship Students
The manual system for recording internship attendance and daily activities often leads to several issues, including data inaccuracies, inconsistent entries, and delays in reporting. These problems not only affect students but also make it difficult for supervisors to monitor and evaluate their performance effectively. To address these challenges, a web-based information system was developed to streamline the process of tracking student attendance and documenting daily internship activities in a more efficient, structured, and integrated manner. The system was developed using the Waterfall model, which consists of several phases: requirements analysis, system design, program implementation, functional testing, and system maintenance. It utilizes the PHP programming language, features a Bootstrap-based user interface, and employs MySQL as the database management system, all running on the XAMPP platform. Key features of the system include multi-user login access (for students, supervisors, and admins), daily attendance logging, student activity reporting, and automatic generation of weekly and monthly summaries in downloadable document format. Testing was conducted using the Black Box method, and the results confirmed that all system functionalities operate as intended and align with user expectations. This system is expected to serve as a digital solution for managing internship administration more effectively and fostering student discipline and accountability throughout the internship period.
Copyright (c) 2025 https://creativecommons.org/licenses/by/4.0
Visualizing Grab Data in the DKI Jakarta Area Using the Tableau Application
DKI Jakarta, as a center of economic and social activity, has a very high level of community mobility, resulting in various transportation problems, especially traffic congestion. Application-based transportation services such as Grab generate large amounts of travel data that can be used to understand community mobility patterns. This study aims to visualize Grab service data in DKI Jakarta using Tableau to obtain information on activity trends, income, and the most used services in the 2021–2024 period. This study uses a quantitative method with a descriptive analysis approach. Data were collected in the form of a CSV dataset which was then processed through business intelligence stages, including data processing, storage in a database, and visualization in the form of graphs and interactive dashboards using Tableau. The results show that GrabBike, GrabFood, and GrabCar are the most frequently used services, with GrabBike having the highest number of activities and revenues, reaching approximately 7,200 billion rupiah per year. Data visualization in the form of a dashboard is able to present information in a structured, clearer, and easier to understand manner, so that it can be a basis for supporting decision-making for relevant parties in urban transportation management in DKI Jakarta.
Copyright (c) 2025 Muhammad Aryandito Zaidan, Muhammad Ihsan Ashari (Penulis) https://creativecommons.org/licenses/by/4.0
Quantum Computer Networks and the Application of Quantum Key Distribution to Banking Data Security
The development of quantum computing has a significant impact on cybersecurity, particularly in the banking sector, which relies heavily on data confidentiality and integrity. Classical cryptographic algorithms are at risk of becoming vulnerable due to the ability of quantum computers to break encryption systems using algorithms such as Shor's, raising the need for new security technologies based on quantum mechanical principles. This study analyzes the concept of quantum computer networks, identifies implementation challenges, and examines case studies of Quantum Key Distribution (QKD) applications in banking data security systems. The research method used is a descriptive approach through literature analysis and case studies of QKD applications in global financial networks. The results show that QKD can improve the security of encryption key exchanges through an eavesdropping detection mechanism that relies on changes in the state of photons, thus enabling communications that are theoretically impossible to intercept without detection. Case studies of the SwissQuantum Network and financial networks in China demonstrate that the implementation of QKD has successfully improved the security of data communications between bank branches and data centers. However, this study also identified several key challenges, such as high infrastructure costs, limited transmission distances, and the complexity of integration with existing cryptographic systems and conventional networks. Furthermore, human resource readiness, regulatory support, and long-term investment are key factors in the successful implementation of this technology. This study concludes that QKD is a promising security solution for the banking sector in facing future quantum computing threats, although its adoption requires strategic planning, technological readiness, and comprehensive policies.
Copyright (c) 2025 Fadhil Adiyatma Putra, Bayu Isma Setiaji, Ahmad Nur Syafri (Penulis) https://creativecommons.org/licenses/by/4.0
User Interface (UI/UX) Design for Fun Run Application Using Design Thinking Method
Digital technology advancement has spurred sports applications promoting healthy lifestyles, with fun run events gaining popularity as community-based activities. However, participant registration and information management remain challenging due to inadequate digital integration. This research designs the FunRun application's UI/UX using Design Thinking's user-centered methodology through five stages: Empathize, Define, Ideate, Prototype, and Test. Data collection involved interviews and observations with prospective participants and organizers to identify user needs and pain points. The outcome is an interactive Figma prototype featuring five core screens: home, registration, history, track and digital certificate. Usability testing via System Usability Scale (SUS) with 15 respondents achieved an average score of 87 ("Excellent" category), demonstrating Design Thinking's effectiveness in creating intuitive, efficient interfaces. FunRun improved registration efficiency by 50% and reduced data input errors by 73%. These findings validate user-centered design's impact on sports applications, serving as a reference for future digital solutions prioritizing user experience.
Copyright (c) 2025 Siti Iswanti, Khofifah Indah Muthi’ah Sari, Adelia Oktaviani (Penulis) https://creativecommons.org/licenses/by/4.0
Strategies to Improve the Performance of Cloud Computing-Based Computer Networks
The growth of cloud computing has changed how computer networks are managed in modern environments. Through cloud-based systems, organizations can utilize flexible computing resources without maintaining their own physical infrastructure. However, cloud network implementations still face performance-related challenges, including latency, bandwidth instability, and inefficient use of network resources. This study analyzes several cloud computing strategies to improve the performance of cloud-based computer networks using a literature review approach. Based on the analysis of relevant scientific publications, the findings show that strategies such as network architecture optimization, load balancing, dynamic resource management, Quality of Service (QoS) implementation, and continuous network monitoring can effectively enhance network performance. These approaches help reduce latency, improve network stability, and optimize resource utilization in cloud environments.
Copyright (c) 2025 Sri Rizki Umanti, Ibrahim Musyaffa Rizqie, Muhammad Rafly Setiawan (Penulis) https://creativecommons.org/licenses/by/4.0
Functional Testing of QR Code-Based School Attendance System Using ISO/IEC 29119 Standard
Particularly for activities like taking attendance, the use of information technology in education is becoming more and more prevalent. Conventional methods of monitoring attendance are regarded as inefficient because of the large amount of time they take and their vulnerability to mistakes. A QR Code-based attendance system has, therefore, been chosen to increase both efficiency and accuracy. This system needs to be tested before it is fully deployed to ensure that it satisfies user requirements and that all of its features operate as expected. In accordance with the ISO/IEC 29119 standards, this study aims to test the software of a QR Code-Based School Attendance System. The methodology employed is functional testing utilizing the black box testing technique. As per ISO/IEC 29119 standards, the testing phases include planning, creating test cases, running tests, and reporting results. The testing prioritizes the system's essential functions, including attendance report administration, QR code creation, QR code scanning, and user login. The results demonstrate that the majority of the system's features perform as planned and adhere to the acceptance standards set. In light of these findings, the QR Code–Based Attendance System is considered adequate for supporting attendance management in educational institutions.
Copyright (c) 2025 Gilang Herdiansyah, Alfarisi Gymnastiar, Chairul Anwar (Penulis) https://creativecommons.org/licenses/by/4.0
Implementation of ISO 29119 Standard Black Box Testing in Library Applications from Github Repository
The utilization of open-source software from public repositories like GitHub is increasingly prevalent in institutional system development. However, this software is often adopted without adequate quality validation processes, posing risks of functional failure in production environments. This study aims to verify the quality of a web-based "Library Information System" sourced from GitHub by implementing the international standard ISO/IEC/IEEE 29119. The methodology employed is Black Box Testing, adhering to the ISO 29119-2 dynamic test process model and ISO 29119-3 documentation structure. Testing focused on three crucial modules: library data management, user authentication, and circulation. The results indicate that out of 30 designed test cases, the system achieved a pass rate of 87%. Four major incidents were identified, including a logic flaw in book stock validation that allowed negative transactions. The implementation of the ISO 29119 standard proved effective in providing structured documentation and enhancing defect traceability.
Copyright (c) 2025 Sabilal Muhtadin, Shadam Jodian Saputra, Chairul Anwar (Penulis) https://creativecommons.org/licenses/by/4.0
Utilization of Customer Data for Health Risk Assessment Based on Medical History Using Qualitative Methods
Health risk assessment is a crucial stage in the selection process of health insurance applicants. The development of information systems has enabled insurance companies to manage medical history data more quickly, systematically, and accurately compared to manual methods. This study aims to describe the processes of collecting, inputting, processing, and utilizing medical history data in assessing the health risks of prospective policyholders. The research employed a descriptive qualitative approach through in-depth interviews with a certified insurance agent holding AAJI/AASI certification. The results indicate that the use of information systems accelerates the underwriting process, improves agents’ work efficiency, and supports decision-making in health risk assessment. However, technical issues such as application disruptions and potential data input errors were still identified during implementation. Overall, information systems contribute positively to the quality and effectiveness of health risk assessment processes in insurance companies.
Copyright (c) 2025 Harsini Susanti, Divatul Fazhira, Zahrah Zhafirah Nasution, Samso Supriyatna (Penulis) https://creativecommons.org/licenses/by/4.0
Functionality Testing of Web-Based School Administration System (Web-App School Administration) Using Blackbox Testing Method Using ISO/IEC 29119 Standard
Manual management of school administration data involving physical documents or spreadsheets often leads to data inconsistency, potential duplication, and operational inefficiency. The Web-App School Administration System was developed as a web-based solution for managing digital and summarized Student, Teacher, and Subject Data. This study aims to test the system's core functionality. The testing scope includes the authentication module (Login) and CRUD (Create, Read, Update, Delete) operations on master data. The testing method used is Blackbox Testing utilizing Equivalence Partitioning (EP) and Boundary Value Analysis (BVA) techniques. Testing and reporting procedures are implemented in accordance with the principles of the ISO/IEC/IEEE 29119 standard. The test results indicate that the Web-App School Administration System functions according to the specified functional specifications, provides a high level of operational feasibility, and is an effective alternative to replacing conventional school administration procedures.
Copyright (c) 2025 Rivalno Putra Mulya, Muhammad Adib Iktimal, Chairul Anwar (Penulis) https://creativecommons.org/licenses/by/4.0
Development of an RFID-Based Student Attendance System Using Student ID Cards at Pamulang University
This study aims to develop and evaluate the effectiveness of a student attendance system based on Radio Frequency Identification (RFID) using Student Identity Cards (KTM) as an alternative to the manual attendance method commonly used at the Faculty of Informatics Engineering, University of Pamulang. The manual attendance process has several limitations, including slow processing time, potential fraud, data entry errors, and lack of integration with academic systems. This research employs a quantitative approach with a field experiment method involving 60 students and 3 lecturers as respondents. The developed RFID attendance system was tested based on speed, accuracy, and user perception. The results indicate that the RFID system significantly accelerates the attendance process from 20–25 seconds to only 2–3 seconds per student. The system also achieves an accuracy rate of 98.5%, effectively minimizing recording errors and eliminating attendance fraud.
Copyright (c) 2025 Nazwa Nur Farida, Amelia Sari, Zahrani Putri Solehah (Penulis) https://creativecommons.org/licenses/by/4.0
Analysis and Testing of Test Cases for Designing a Web-Based Helpdesk Ticketing Application Using the Scrum Method
Managing customer complaints and service requests often encounters obstacles in manual systems, such as delayed response times, lost ticket data, and the absence of status tracking. This research aims to design and develop a web-based helpdesk ticketing application to automate ticket management processes more efficiently.The development method adopts the waterfall approach, encompassing requirements analysis, system design (including UML diagrams such as use case, class, sequence, and activity), implementation using the PHP framework, MySQL database, and Bootstrap for responsive interfaces. The application supports key features like ticket creation by users, ticket assignment to agents, real-time status tracking, email notifications, and analytical reports.Testing results indicate the application operates optimally with a 95% success rate on functional and non-functional tests, and an average response time under 2 seconds. The application successfully enhances helpdesk management efficiency by up to 40% based on simulated data. In conclusion, this system is feasible for implementation in organizations with high ticket volumes, with suggestions for further development such as AI integration for ticket prioritization.
Copyright (c) 2025 Dhimas Suryo Laksono, Chairul Anwar (Penulis) https://creativecommons.org/licenses/by/4.0
Testing and Validation of Web-Based Cashier Systems Using ISO/IEC 29119 Testing Standards
The adoption of web-based cashier systems has become a common choice among small and medium-sized enterprises due to their ability to streamline transaction processes and simplify sales data management. Nevertheless, ensuring the quality of such software requires a structured testing and validation approach. This study focuses on applying the ISO/IEC 29119 international standard as a framework for testing a web-based cashier system. The research stages include test planning, test case design, test execution, and result evaluation in accordance with the standard. Findings indicate that the system meets functional, reliability, and usability requirements aligned with operational needs. Validation was conducted by comparing test outcomes with system specifications and business requirements, leading to the conclusion that the tested web-based cashier system is suitable for implementation. The application of ISO/IEC 29119 provides a systematic and consistent methodology for software testing, thereby enhancing confidence in the quality of the developed system.
Copyright (c) 2025 Florida Virginia Luan, Leli Fatmasari, Chairul Anwar (Author) https://creativecommons.org/licenses/by/4.0
Gramedia Website Quality Analysis on User Satisfaction Using the WebQual 4.0 Method
This study aims to analyze the quality of the Gramedia website and its impact on user satisfaction using the WebQual 4.0l method. The research method employed is descriptive quantitative, with data collected through digital questionnaires distributed to 14 active users. The research instrument was measured based on three main WebQual 4.0 dimensions: usability, information quality, and service interaction quality. The results indicate that the Gramedia website maintains high-quality standards, with the accessibility (usability) dimension achieving the highest score (64.4%). Furthermore, 85.7% of respondents expressed satisfaction with the service interaction, and 78.6% regularly engage in shopping transactions. However, the aspect of information accuracy requires slight optimization regarding real-time stock data synchronization. Overall, the quality of the Gramedia website has successfully met user expectations and functions effectively as a digital literacy solution.
Copyright (c) 2025 Adhitia Bagas Pratama, Almy Rizki Akbar, Rafael Syafiq (Author) https://creativecommons.org/licenses/by/4.0
Penerapan ISO/IEC 29119-3 dalam Analisis dan Pengujian Sistem Informasi Perpustakaan Berbasis CodeIgniter 3 (Studi Kasus: Perpus Goldsop)
Software testing is a crucial stage in the development of information systems, as it serves to ensure system quality, reliability, and conformity with user requirements. Information systems that are implemented without standardized testing procedures are prone to functional defects, operational disruptions, and a decline in user trust. Therefore, Software testing must be conducted in a systematic, structured, and well-documented manner. This study aims to evaluate the quality of the Goldsop Library Information System by applying the international standard ISO/IEC 29119. This standard is used as a guideline for test documentation development, test execution, as well as the recording and analysis of findings identified during the testing process. The testing process is carried out by designing Test cases that represent the core system functionalities and executing them to assess the conformity between expected outcomes and actual system behavior. Any Failures identified during testing are recorded as Bugs and classified according to their level of Severity. The results of the testing indicate that not all system functions operate as expected. Several findings with major Severity levels were identified, particularly affecting core system functionalities related to data validation and information delivery to users. In addition, this study also includes accessibility and scalability testing to assess the system’s readiness for broader usage conditions. Based on the testing results, the system still requires improvements and refinements before it can be recommended for optimal implementation.
Copyright (c) 2025 Atik Maemunah, Syifa Al-Bawazir, Chairul Anwar (Penulis) https://creativecommons.org/licenses/by/4.0
Functional Quality Evaluation of Alfamart POS Application from GitHub Repository Using ISO/IEC 29119 Testing Standard
The utilization of open-source software from public repositories often lacks standardized quality assurance and testing documentation, posing potential functional failure risks during operational deployment. This study aims to evaluate the functional quality and technical feasibility of the "POS Alfa" application sourced from the depthgilang GitHub repository, strictly adhering to the ISO/IEC 29119 international standard. Employing a Black Box Testing approach, the research methodology commenced with acquiring the source code to a local server, formulating a Test Plan, and designing test scenarios using Equivalence Partitioning and Boundary Value Analysis techniques to validate the system's business logic. The execution of 25 Test Cases revealed that while the basic system architecture functioned correctly, critical defects were identified within the input validation and user session management modules, which posed risks to data integrity. Following defect remediation simulation and re-testing, the success rate of the test scenarios improved significantly, leading to the conclusion that ISO/IEC 29119-based quality audits are essential for ensuring the stability of third-party source code before it is declared production-ready.
Copyright (c) 2025 Muhammad Ishomi Dhiwa, Sahala Yudha, Chairul Anwar (Author) https://creativecommons.org/licenses/by/4.0
Software Testing Analysis on Web-Based Warehouse Inventory System Using ISO/IEC 29119 Standard
This study aims to analyze the software testing results of a web-based Inventory Gudang system using the ISO/IEC 29119 standard. The system tested is an open-source inventory management application utilized to support stock management processes, including master data management, transaction handling, user authentication, and reporting features. The testing process was conducted by applying structured testing activities based on the ISO/IEC 29119 framework, covering test planning, test execution, documentation of test scenarios, and analysis of testing results. The evaluation focused on identifying functional errors, determining their root causes, and assessing their impact on overall system functionality. The testing results indicate that while several core functionalities operate as expected, critical issues were identified in system integration, authentication mechanisms, and routing configurations, which significantly affect system usability and reliability. Based on the analysis, the system is currently not suitable for release without corrective actions. This study provides recommendations for system improvement and emphasizes the importance of applying standardized software testing practices to ensure system quality and operational readiness.
Copyright (c) 2025 Ananda Ivana Anggraini, Dian Rifan Abdulah, Kukuh Wijarnako, Chairul Anwar (Penulis) https://creativecommons.org/licenses/by/4.0
Quality Assurance of Web-Based Point of Sale Information Systems Using ISO/IEC 29119 Standard
Software Quality Assurance (SQA) plays a pivotal role in maintaining the operational stability and data integrity of business-critical applications, particularly Point of Sale (POS) Information Systems where transaction accuracy is paramount. This study aims to rigorously evaluate the functional quality and security posture of an open-source, web-based POS application acquired from a public GitHub repository. The testing methodology was systematically executed using a Black-Box Testing approach, strictly adhering to the ISO/IEC 29119 process framework to ensure a standardized testing lifecycle. The quality evaluation was grounded in the ISO/IEC 25010 standard, with a specific focus on the Functionality and Reliability characteristics. The testing process involved the design and execution of 25 comprehensive Test Cases covering various user scenarios, resulting in the documentation of 6 distinct Bug Reports. Although the fundamental workflows function as intended, the assessment revealed significant defects, comprising 1 Critical Bug and 5 Major Bugs. The most severe Critical Bug involves the system's failure to automatically deduct inventory stock following a successful transaction, a flaw that directly compromises data integrity and inventory accuracy. Additionally, critical security vulnerabilities, specifically SQL Injection, were detected within the authentication module, posing severe risks of unauthorized access. Consequently, the POS application is classified as "Needs Improvement." Immediate corrective actions targeting core business logic and rigorous input validation are required to ensure the system meets operational quality standards before deployment.
Copyright (c) 2025 Jodi Caesar, Wasis Wijanarko, Chairul Anwar (Author) https://creativecommons.org/licenses/by/4.0
Software Quality Analysis of School Library Information Systems Using the Black Box Testing Method Based on the ISO/IEC 29119 Standard
The implementation of information technology in school libraries aims to enhance the efficiency of member data management and book circulation. However, vulnerabilities in system logic often lead to fatal inventory data inaccuracies. This study aims to validate the functionality of a web-based library application by applying the Black Box Testing method. The testing stages are structured according to the ISO/IEC 29119 international standard, covering planning, design, and test execution. Test case design techniques utilize Equivalence Partitioning and Boundary Value Analysis to test input validation limits and business logic. Testing was conducted on 27 test cases covering authentication modules, master data management (students and books), and loan transactions. The results showed that out of a total of 27 test cases, 21 cases were declared successful (Pass) and 6 cases failed (Fail). Bug findings included critical categories where the system allowed borrowing on zero stock causing negative values, return date logic errors, and the absence of validation on student data input forms. In conclusion, while the basic features of the application are operational, significant improvements in back-end validation and stock algorithm logic are required before the system is released to the production environment to ensure data integrity.
Copyright (c) 2025 Kamila Salma Sofyan, Sheni Febriyanti, Chairul Anwar (Author) https://creativecommons.org/licenses/by/4.0
Analysis of the Effectiveness of a Fingerprint-Based Attendance Information System in Improving Work Discipline
Using information systems in companies is becoming more important to help with managing daily operations and keeping employees disciplined. One common technology used is the fingerprint-based attendance system, which is believed to reduce fake attendance and help employees be on time. This study looks at how effective the fingerprint attendance system is in helping with work discipline. The study used a quantitative approach, collecting data through observation, surveys, and documents. The people involved were employees who used the fingerprint system every day. The results show that the system helps make attendance more accurate, improves punctuality, and ensures employees follow their scheduled working hours. It also helps managers track attendance more easily and gives them reliable data for making decisions. However, some problems were found, mainly due to technical issues and reliance on good infrastructure. Overall, the fingerprint-based attendance system is effective in improving work discipline, but it needs ongoing checks and improvements to keep working well.
Copyright (c) 2025 Adam Malik Saputra, Remo Teguh Yudianto, Zibran Briliantama (Penulis) https://creativecommons.org/licenses/by/4.0
Functional Quality Evaluation of Web-Based Restaurant Point of Sales (POS) Application (Open Source) Using ISO/IEC 29119 Testing Standard
The utilization of open-source software from public repositories like GitHub serves as an efficient solution for the digitalization of culinary MSMEs. However, the lack of formal testing documentation in open-source projects often raises concerns regarding system stability, logic accuracy, and data security. This study aims to conduct a comprehensive audit and functional quality evaluation of a web-based Restaurant Point of Sales (POS) application (built with Native PHP and MySQL) sourced from a GitHub repository. This research does not focus on system development but rather on verifying system feasibility using the international standard ISO/IEC 29119-3. The applied method is Black Box Testing to validate system output against user input. Equivalence Partitioning and Boundary Value Analysis techniques were employed to design 27 test cases covering interface validation, transaction arithmetic accuracy, and database data integrity (ACID). The test execution results indicated that the application successfully handled all test scenarios with a "Pass" status (100% success rate). No bugs or software defects (Zero Defect) were found in critical functions. This study concludes that the open-source POS application possesses high logic stability, is free from critical functional errors, and is declared feasible for implementation in a real production environment.
Copyright (c) 2025 Muhamad Raehan, Alanjono Astian Jondy, Chairul Anwar (Penulis) https://creativecommons.org/licenses/by/4.0
Public Complaint Recording System Application Based on ISO/IEC 29119:2022 Standard
The Public Complaint Recording Application is a web-based platform created using PHP Native and Bootstrap 5. This study was conducted to analyze the quality of the application through a systematic testing process in accordance with the ISO/IEC 29119:2022 standard using the Black Box Testing approach. The focus of this testing is on key features, such as authentication (registration and login), complaint data management (CRUD operations), report printing, and the application exit mechanism. Of the total 25 test scenarios evaluated, the application showed a success rate of 40%, with details of 10 successful scenarios (Pass), 14 unsuccessful scenarios (Fail), and 1 scenario appearing with a partially successful result. In addition, this study identified 10 bugs with varying levels of severity. Among these bugs, five of them are categorized as Critical because they are directly related to the system's security aspects. Critical bugs discovered include vulnerabilities to SQL Injection, XSS attacks, authorization flaws that allow unauthorized access, security holes in the file upload feature, and direct access to URLs without authentication. These findings indicate several security risks in the application that need to be addressed immediately. This study provides recommendations for improvements that should be prioritized, especially related to the implementation of input validation, session management, authorization control, and the use of prepared statements to prevent SQL Injection attacks. With improvements in these areas, it is hoped that the security, reliability, and overall quality of the application can be improved, so that the system can be used safely and effectively by the public.
Copyright (c) 2025 Achmad Irvan Zidny, Nazilah Marzukoh, Chairul Anwar (Penulis) https://creativecommons.org/licenses/by/4.0
Functionality Testing of Web-Based Classroom Lending Application (Pinjam Kelas Web-App) Using Blackbox Testing Method
The manual classroom borrowing mechanism often causes problems in terms of efficiency and accountability due to its reliance on paper usage. To address this, the Pinjam Kelas Web-App was developed as a PHP-based classroom borrowing system that allows borrowing applications and management to be conducted digitally. This testing aims to evaluate the functionality and integration of the Pinjam Kelas Web-App system. Functionality testing includes main features such as borrowing applications, borrowing management (including approval, deletion, and data checking), as well as downloading borrowing data based on dates. Meanwhile, integration testing emphasizes the application's ability to interact with a prototype of a simple automatic door locking hardware using RFID and Solenoid Door Lock, which is an innovation in the classroom borrowing system. The responsiveness aspect of the web design is also tested to ensure that the user interface adapts well to various devices, both computers and mobile phones. The test results show that the Pinjam Kelas Web-App operates according to the specified specifications, thus providing an effective, efficient, and integrated alternative to replace the manual classroom borrowing procedures.
Copyright (c) 2025 Ria Anhar, Shantika Dwi Kurniawati, Muhamad Syahid, Chairul Anwar (Penulis) https://creativecommons.org/licenses/by/4.0
Quality Testing of Web-Based Cash Flow Class Applications Using ISO/IEC 29119:2022 Standard
Web-based financial management applications require a standardized testing process to ensure proper system functionality, reliability, and security. This study was conducted to evaluate the quality of the Cash Flow Class application developed using PHP and MySQL, complying with the ISO/IEC 29119:2022 standard. The Black Box Testing method was used in the testing, focusing on functional checks of key features such as login, member management, income, expenses, cash balances, and profile management. Testing was conducted through a series of systematically designed and executed test cases. Based on the test results, the application achieved a 60% success rate, with 18 test cases successful and 12 test cases failed. In addition, 12 bugs of varying severity were found, primarily in modules related to transactions and balance updates. This study provides several improvement suggestions to enhance the quality of the Cash Flow Class application, enabling it to operate more optimally and reliably in supporting web-based cash management.
Copyright (c) 2025 Dzulfikar Ali, Tiyas Cahyaning Wulan, Chairul Anwar (Penulis) https://creativecommons.org/licenses/by/4.0
Quality Testing of Web-Based Tuition Payment Applications Using ISO/IEC 29119
Software quality testing is an important step to ensure that an application meets user needs and applicable standards. The purpose of this study is to evaluate the quality of a Web-Based Tuition Payment Application, designed to assist tuition payment management in schools. The application is designed to assist tuition payment management. The results of the study indicate that the application meets most of the software quality criteria, especially in terms of functionality and usability, using functional and non-functional testing approaches based on the ISO/IEC 29119 framework. However, to maintain optimal quality, improvements are needed in the security and documentation sections of the testing.
Copyright (c) 2025 Rifki Ardiansyah, Satria Maulana, Chairul Anwar (Penulis) https://creativecommons.org/licenses/by/4.0
Analysis and Quality Assurance Testing on Alpha97 Landing Page Based on ISO/IEC/IEEE 29119 International Standard
This research evaluates the quality of the Alpha97 e-learning landing page by adopting the ISO/IEC/IEEE 29119 international standard. The study focuses on verifying the functional integrity and reliability of the system through a structured testing life cycle as defined in ISO 29119-2, including the planning, design, and execution phases. Specification-based testing techniques from ISO 29119-4, specifically Equivalence Partitioning and State Transition Testing, were applied to analyze the newsletter subscription forms and mobile navigation mechanisms. Results indicate that core features such as interface responsiveness and interactive elements function correctly according to user requirements. However, the analysis identified weaknesses in the email validation logic and potential performance risks linked to external CDN dependencies. The study concludes that while the platform is functionally sound, improvements in security protocols and self-hosted asset management are necessary to enhance long-term stability and reliability for a better user experience.
Quality Assurance, ISO 29119, Pengujian Perangkat Lunak, Analisis Berbasis Web, Alpha97
Sistem Informasi, Software Quality Assurance, Software Testing.
Copyright (c) 2025 Mohamad Ilman, Chairul Anwar (Penulis) https://creativecommons.org/licenses/by/4.0
Measuring The Impact Of Payment Gateway Adoption On Customer Loyalty And Increasing Msme Transaction Volume
This study aims to measure the impact of payment gateway adoption on customer loyalty and transaction volume growth in Micro, Small, and Medium Enterprises (MSMEs). Digital transformation has encouraged MSMEs to adapt to modern payment systems, including e-wallets, virtual accounts, and debit/credit cards. This study uses a quantitative method by distributing questionnaires to 120 MSME players in urban and semi-urban areas. Data analysis was performed using Path Analysis to test the direct and indirect relationships between the variables of perceived ease of use, trust, and satisfaction with the variables of customer loyalty and increased transaction volume. The results show that the adoption of payment gateways has a significant positive effect on customer loyalty (p < 0.05) and MSME transaction volume. The trust factor has the greatest contribution in encouraging customers to make repeat transactions. This study confirms that payment digitization can be an effective strategy for MSMEs in improving business performance. The implications of this study can be used as a basis for MSMEs and payment gateway service providers in improving service quality and transaction features.
Copyright (c) 2025 Raihanullah, Bayu Aditya Nuryansyah, Oriandika Rasyid (Penulis) https://creativecommons.org/licenses/by/4.0
Computer Network Security in E-Commerce Businesses (A Case Study of the 2020 Tokopedia Data Breach)
The rapid development of digital activities in the modern era demands a way for humans to carry out various digital activities. Under these conditions, cloud computing has emerged as a paradigmatic solution that supports digital transformation by providing data storage services, application processing, and online collaboration. This study is to analyze the use of cloud computing in supporting various dimensions of digital activities and identify its strategic benefits and challenges. In addition, this digital technology is equipped with advanced security, multi-factor authentication, and role-based access management that can minimize data security risks. This study applies a systematic literature review with a qualitative approach that focuses on scientific publications and the latest industry reports (2019–2024). This study shows that cloud computing significantly supports digital activities through increased infrastructure scalability, accessibility of services from anywhere, efficiency of operational costs based on pay-per-use, and acceleration of innovation with ready-to-use services (such as AI and Big Data). However, challenges remain in the aspects of cybersecurity, the complexity of multi-cloud management, and dependence on service providers. This study confirms that cloud computing not only functions as a technology enabler, but also as a strategic pillar in building digital competitiveness in the modern era. The implications suggest that organizations need to formulate a robust cloud strategy, strengthen governance, and address security challenges to maximize its value and benefits.
Copyright (c) 2025 Dhifa Dharma Rafadhani, Dinda Pratiwi, Nabila Sayidina (Penulis) https://creativecommons.org/licenses/by/4.0
Software Quality Audit on Web-Based Inventory Information System: A Case Study of Open Source Repository Using ISO/IEC 29119 Standard
The reuse of open-source code from public repositories like GitHub to accelerate business information system development often neglects quality assurance aspects. This practice poses high risks as raw code may contain hidden defects that jeopardize data integrity. This study aims to conduct an independent quality audit on the "Shoe Store Inventory System" based on Native PHP and MySQL acquired from the depthgilang GitHub repository. The testing framework adopts the international standard ISO/IEC 29119 to ensure a systematic, standardized, and objective verification and validation process. The research methodology employs Dynamic Testing with a Black Box approach and Equivalence Partitioning technique. Testing focused on validating CRUD (Create, Read, Update, Delete) functionalities, system stability, and basic data input security. Based on the execution of 28 test cases, this research revealed empirical facts regarding low code quality. Although the user interface functions correctly, the system experienced a fatal Critical Failure in the form of database connection loss ("MySQL server has gone away") during data storage operations. Furthermore, Major category security loopholes were discovered, specifically SQL Injection and Stored Cross-Site Scripting (XSS) vulnerabilities due to the absence of input sanitation, as well as business logic errors allowing negative stock values. In conclusion, this software is declared as not meeting industrial eligibility standards for production release. The code requires deep structural refactoring on database connection management and security protocols before being safe for operational utilization.
Copyright (c) 2025 Resnawati Kusnandar, Muhamad Yusup, Chairul Anwar (Penulis) https://creativecommons.org/licenses/by/4.0
Functionality Testing of Web-Based Library Information Systems Using the Blackbox Testing Method Using the ISO/IEC 29119 Standard
Manual library data management is still commonly found in educational institutions and often causes problems such as data recording errors, data duplication, and inefficiency in book borrowing and returning transactions. A Web-Based Library Information System was developed to manage library data in a computerized and centralized manner. This study aims to test the functionality of the system using the Blackbox Testing method. The testing techniques applied are Equivalence Partitioning (EP) and Boundary Value Analysis (BVA). The scope of testing includes login modules, book data management, member data management, and borrowing and returning transactions. The testing process refers to the ISO/IEC/IEEE 29119 standard. The test results indicate that most system functions operate according to the specified requirements, making the system feasible to be implemented as a web-based library management solution.
Copyright (c) 2025 Bob Zimazanya, Muhamad Ariq Rizky Supriyatna, Chairul Anwar (Penulis) https://creativecommons.org/licenses/by/4.0