[1]
F. P. Kholifah and E. Sita Eriana, “Perancangan Sistem Customer Relationship Management (CRM) Dengan Metode Human-Centered Design (HCD) Berbasis Web (Studi Kasus : CV. Samara Inti Abadi)”, J.I.S.B.T, vol. 2, no. 4, pp. 1259–1264, Aug. 2026, Accessed: Oct. 07, 2026. [Online]. Available: https://journal.jci.co.id/jisbt/article/view/840