DESPINA MULYANI, Resvi; LESTARI SIMAMORA, Revina Dwi; ANWAR, Chairul. Analisis dan Perancangan Sistem Informasi Pengaduan Pelanggan Berbasis Website Menggunakan Standar ISO/IEC 25010 (Studi Kasus PT Teknologi Informatika Solusindo). Journal of Information Systems and Business Technology, [S. l.], v. 2, n. 2, p. 169–181, 2026. Disponível em: https://journal.jci.co.id/jisbt/article/view/333. Acesso em: 24 may. 2026.